User Experience does matter
I am right now reviewing a set of data which sits on an internet site. The UI for this makes me want to give up real soon. What should have taken me 30 minutes looks like it will take 2 hours ? so the UI and the user experience have a direct impact on productivity and hence on costs. In one particular case there are 2 dropdowns. After the first dropdown I get a postback to populate the second dropdown. That is fair enough. After the selection in the second dropdown another postback happens for absolutely no reason. Yuk