September 2006 - Posts - .NET at e-Merge
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September 2006 - Posts

  • Interview nerves and prattle...

    I remember back in the day, I worked for a small Recruitment company in London. The partners were having a hard time getting along and the writing was on the wall – the animosity was affecting business and things were not getting better.

    Anyway the shoe was on the other foot and I had to endure the whole interview process for the first time in ages. I must admit for the first interview I went to I was a bundle of nerves, it was summer in London (30/32 degrees), the Tube (London Underground) was packed and I was running late. I made it to the interview on time but I was declined – I had managed to imitate a marathon runner in the desert after running 10 KMs and prattled like a wind up monkey. Hence the below – I hope they help…

     

    Get over Interview Jitters
    by Carole Martin
    Monster Contributing Writer

    Michael waits in the lobby for his interview. His hands are sticky and wet, his heart is beating faster than usual and his mouth feels like cotton. The interviewer approaches, and Michael has to wipe his hand on his pant leg before shaking hands.

    This is a familiar scenario in company lobbies throughout the world. The job interview can be very stressful for most people. Since one of our top fears is rejection and one of our top needs is acceptance, it is not surprising that interviews make people sweat.

    A Change in Thinking

    The first and most important step in overcoming the fear is to put the interview in perspective. This is not an appointment with the dentist, who may inflict pain. It is a conversation with another person. The worst thing that can happen is you won't get the job, which may not have been the right job for you anyway.

    Second, think of this conversation as a two-way process. You are interviewing potential employers as much as they are interviewing you. Is there a good fit here? What looks good on paper may not be what it appears for either party. Investigate whether this company is a good place for you and whether you want to invest a significant part of your life here.

    Calming Techniques

    One of the best techniques to handle stress is through breathing. Take deliberate shallow breaths. Take air in through the nostrils and exhale, quietly, through the mouth. This technique should be practiced to relax before the interview.

    Relaxation techniques such as yoga and meditation classes are effective in overcoming extreme cases of interview fright. The interview can cause panic attacks if the fear is strong enough. Preconditioning will do wonders for this type of anxiety.

    Prepare Before the Interview

    Michael has been to six interviews in the past two months. He has been runner-up for a couple of the jobs but has received no solid offers.

    These are competitive times, and rejection can be expected. Competition for jobs is keen. It is important, however, to do everything possible to sell yourself by preparing for the interview. Start thinking of yourself as a product and presenting what you have to offer the company.

    Can you imagine giving a performance without some practice and preparation? Winging the interview in today's market is a big mistake. Preparation will make you feel more confident and less anxious.

    Fear of Rejection

    Because of the number of interviews with no offer, Michael feels defeated, and it is beginning to affect his self-esteem.

    Such rejection hurts, but try not to take it personally. There are so many factors that could be affecting the offer that it is impossible to say what is happening. There may be internal candidates, relatives promised jobs, a competitor who is a perfect match for the position, a lack of chemistry or a mismatch in salary needs.

    Let It Go

    When Michael has done everything to prepare for the interview and is satisfied that he has presented himself in the best light possible, the next step is to let it go. There is something to be learned from each interview.

    Give yourself credit for getting an interview -- only a small percentage of people get this far in the process. Give yourself credit for going out there and putting yourself on the line, even though it is painful for you. Give yourself permission to not get job offers. Believe that an offer will come through when it is the right offer -- the right fit for the company and for you.

    Don't Talk Too Much
    by Michael Neece, founder of Interview Mastery
    Monster Contributing Writer

    The gift of gab can be something of a curse during an interview. You could end up talking your way right out of the job.

    It's important to remember that interviewers are only human, and their attention tends to wane as you speak. Fully understanding this is critical to effectively communicating during any interview. Your response should be less than a minute and a half when an interviewer asks you to "tell me about yourself." Why? You'll have that interviewer's attention for just about 90 seconds.

    The average interviewer's attention span looks something like this:

    • As you begin speaking, the interviewer is listening with nearly full attention.
    • After about 10 seconds, he begins listening with less intensity.
    • After 60 seconds, his mind begins to wander and he's devoting less then half his attention to you. The interviewer starts asking questions about your response or begins formulating his next question.
    • After you've been speaking for 90 seconds without interruption, the interviewer is barely listening at all.

    An interviewer's attention level can be nearly impossible to detect, because most people are skilled at nodding their heads and saying "hmmm" while looking at you, all in an effort to disguise their wandering minds. The longer you speak without interruption, the less attention the listener is giving you. Hence, when you provide a long answer that builds to an important conclusion, often the interviewer is no longer listening. This is particularly important when you respond to an interviewer's request to tell him about yourself, because there is just so much you can say on the subject, and you can't be sure what part of your background the interviewer is most interested in learning about.

    Your Questions Are Key

    Near the end of your response, it's important to keep the interviewer engaged by asking questions.

    Skilled interviewers will pose behavioural-event questions, asking you to describe specific examples of your experience. In these situations, your response can easily last much longer than 90 seconds. In such situations, interrupt yourself by asking the interviewer a question like, "Is this the level of detail you are looking for?" or "Is this the type of example you're interested in?" This strategy helps to reengage your listener and promotes two-way communication.

    According to Kent Kirch, the global director of recruiting at Deloitte, interviewers are more impressed with your questions than any selling points you try to make. "What's really disappointing to an interviewer is at the end of an interview and I ask the candidate, ‘Do you have any questions I can answer for you?' and he says, ‘Nope, I think you answered them all,' and that's the end of it; it's just really frustrating," he says. "It all goes back to preparation and [your questions] tells the interviewer you thought about this interview before you walked in the door."

    Asking questions can also give you a strategic edge. "People love to talk about themselves," says Austin Cooke, the global recruitment director at Sapient. "So if you as a candidate can kind of get interviewers talking about themselves, you're one step up."

    Your interview goals are to ensure you are understood and to make the best presentation of your talents. Engaging interviewers in two-way communication by asking questions helps you ensure they are listening while you deliver your response.

     

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