By Dana Mattioli of www.careerjournal.com
Listing your job responsibilities on a resume may get you on an employer's
job-candidate roster, but if you note some solid accomplishments as well, you
may be able to make the jump onto a recruiter's short list. Terry Gallagher,
president of Battalia Winston International, a New York-based executive search
firm, says he places "three times as much value on results versus
responsibilities on a resume."
But while touting your successes may be a winning strategy, figuring out what
to include and how to convey it can be a challenge, say professional resume
writers.
To make your resume easy to read, keep the chronological format and integrate
your accomplishments into each job listing, experts advise. Executive resumes
longer than one page should also highlight selected accomplishments at the
beginning, says Martin Weitzman, president of Gilbert Resumes in Englishtown,
N.J.
Stumped when it comes to identifying your accomplishments? Here are five tips
to help you get started.
1. Ditch the modesty.
"The resume is absolutely no time to be humble," says Heather Eagar, owner of
ResumeLines.com, a reviewer of resume-writing services.
Judy Rosemarin, president of Sense-Able Strategies Inc., a New York
executive-coaching firm, recalls that a client from the banking industry froze
and began perspiring after being asked to write down her accomplishments. "Where
is that talented executive I was just talking to?" Ms. Rosemarin says she asked.
In response, the client explained she was uncomfortable bragging.
Remember that you are a solution to the hiring manager's problem, advises Ms.
Rosemarin. If you are uncomfortable, think of your list of accomplishments as
sharing instead of bragging, she says.
2. Review a performance checklist.
Ask yourself the following questions about each of your previous jobs:
What was your impact on your division, company and group?
What would not have happened if you hadn't been there?
What are you proudest of during your time with the company?
"Sometimes we are so busy working we don't realize how good we are," says
Margaret Flynn, a career and communications consultant in Staten Island, N.Y.
She also recommends enlisting the help of family, friends and former colleagues
who may remember accomplishments that have slipped your mind.
One good source can be a spouse or friend who heard about your complaints and
successes on a regular basis. Ask him or her what you bragged about or were
proud of at work, says Deb Dib, president of Advantage Resumes in Medford, N.Y.
You can also ask colleagues and vendors for their input. Ms. Dib suggests saying
something like, "We had a great working relationship. What did you like best
about working with me?"
3. Use job evaluations.
Dig through your old annual reviews and take note of what your supervisors
praised you for, says Mr. Weitzman. Accomplishments may be listed on the
evaluation. Reading some of the strengths that supervisors identified may help
you think about how you used those strengths to meet goals.
When Joyce Irene de los Reyes, 26 years old, updated her resume, her first
draft listed only her responsibilities. "When I went back and read my resume, I
asked myself if there was anything that would make an interviewer look twice,
and I wasn't satisfied," Ms. de los Reyes says. She used the written
recommendations she received from each of her jobs to develop a list of
accomplishments and recently landed a position as a technical support analyst
for a software company in New Brunswick, N.J.
Haven't kept your old reviews? Call human resources at your previous employer
and ask for them, suggests Mr. Weitzman. Depending on the company's policy, it
may be possible to get them released.
Letters of recommendation and company newsletters in which employees were
recognized by management may serve the same purpose, says Ms. Dib.
4. Measure your results.
Think about your performance, and apply numbers where possible, using
percentages, dollar signs and time quantifiers, advises Ms. Rosemarin.
(Please see
http://www.careerjournal.com/jobhunting/resumes/20070116-mattioli.html for examples)
If you have increased profitability or decreased costs, list these
accomplishments, says Mr. Weitzman. If you exceeded a goal, note the original
goal. If you didn't hit your target, don't mention it, but use the number you
did attain, he says. "Saving $100 million is still an accomplishment, even if
the goal was $200 million," says Mr. Weitzman.
Time is a variable some job hunters may overlook. A simple way to incorporate
it is to apply a time frame to projects that you completed ahead of schedule,
says Ms. Rosemarin. For example: "Completed project three months before
projected plans."
5. Cite recognition.
If your employer has recognized you with an award, cite it on your resume. [See an example of an award.] Give an indication of the award's criteria so the recruiter can see why you were
selected and what you accomplished.
If you were chosen to receive additional training or head special projects,
these can also be considered accomplishments, says Ms. Rosemarin. [See an example of recognition.]
But make sure any award you cite is based on merit. "An award for working 20
years with the company," Mr. Weitzman notes, "just means you sat there for 20
years and is not an accomplishment."