
So in South Korea the justice system is taking a step towards engaging in people’s digital lifestyle by notifying its citizens of legal notices, fines and penalties via text messages. You can read about it in this
news article from IOL.
While the thought of receiving any legal notice (because they’re never good news) electronically doesn’t cause me to jump with glee, I am happy to see social services and governments move towards the new medium of engaging with people as it definitely makes everyone’s life easier.
We’re still far away from true interaction between social services and the general public. You can’t pay your speeding fines online and only now can businesses submit their taxes over the internet. Then there is: utilities management, registration of houses and cars, getting passports, etc, etc.
South Africa is in an interesting position (and I’m not talking about the strangle-hold by Telkom) in that a large portion of the population is still rural without access to or knowledge of the internet. The government can barely provide services to these areas in their current form, let alone now provide 2 means of interaction.
Still… it’s nice to dream and I believe we’ll get there some day.