I've been robbed!
For those who never read the related post, go here, and then perhaps you will start to understand why right now my blood pressure is through the roof .....
The saga continues;
Not wanting to wait until next week to have this resolve I decided to drive out to offices of digitalplanet in Sandton and collect the correct product myself.
Upon return to the office I opened up the packaging and opened the case to reveal a Western Digital WD1200UE drive. A quick look at Western Digital's website shows that this drive is in fact a 5400RPM and NOT a 7200RPM drive as specified on the digitalplanet website!
Well now................
Remembering that Cipherwave is a local product, www.cipherwave.co.za, I went to go look at their specs for the unit. True as nuts it also states 7200RPM!
http://www.cipherwave.co.za/cw/content/index.cfm?navID=1&itemID=5 (go look quick as I suspect this will be changing shortly, or the site will miraculously cease to exist; in which case I have a pdf of the page captured which I will upload here)
WTF!?!?!
A call to the company and a discussion with the product manager ensues and blah blah this and blah blah that he finally admitts that the information on their website is inaccurate and that a 120Gig 7200RPM drive does not exist. This after trying to make out that the information on their website has been compromised; like somebody would take the time to sit and hack a purely informational site where there are far juicer conquests out there ...
So now what?
Is this just a simple mistake ....
Hmmmm, not so sure. It sure smacks to me of trying to take the consumer for a ride.
How do I sue for false advertising?
Surely this is illegal business practise?
It makes my blood boil that we as consumers get taken for a ride day in and day out in South Africa and there appears to be nothing we can do about it! We just are expected to time after time put away the vaseline and smile as we're taken advantage of over and over again!